Extra Support

Report Lost/Stolen Card

If you discover your debit card is missing, it's important to call the bank right away. Please call 800-832-0997 or contact your local branch for assistance.  After hours call 800-417-8715.


Reorder Checks

Re-ordering your checks online is really easy thanks to our partner, Main Street Checks. Click the button below to place your order. You can also reorder your checks by visiting your local branch.

Order Checks


Safe Deposit Box*

Safe deposit boxes provide a secure environment away from your home and office for valuables and important documents. We have a variety of sizes available and the annual rent payment can be deducted right from your checking or savings account. Safety Deposit Boxes are available at the Fort Madison Main Bank, River Hills, Keokuk Main Bank and 16th Street location in Keokuk.
*Safety Deposit Boxes are not FDIC insured.

Direct Deposit

We make sure your regular payments such as payroll, pension, social security or other dividends are received quickly and safely. With Direct Deposit, your funds are automatically deposited into your account, saving you an extra trip to the bank. Direct Deposit is a free service that also allows you to designate automatic transfers 
from your primary account to other accounts like checking and savings.

Here’s how you benefit:

  • It’s convenient. Your money is automatically deposited into your checking or savings account.
  • It’s fast. You have same-day access to your money the same day it’s deposited.
  • It’s safe. Never worry about your checks getting lost or stolen.

If you’d like to sign up for Direct Deposit for your Social Security or other federal benefits, call the Treasury’s Go Direct helpline at 800-333-1795 or visit www.GoDirect.org.


Want to learn more? Contact us or visit your local branch. 

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